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In
order to improve our service and expectation for your company, please
answer the questions below.
Our Directory will evaluate the result and they will proceed to execute
the best to better serve your company.
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Your Name |
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Your e-mail |
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1) Are you satisfied
with service offered by QP AIR? |
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Yes
No
Regular
Hardly
Do not use |
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(Consider the quickness,
cordiality, efficiency and resolution capacity, understanding of what
was requested, patience to listen and to respond complaints, if the
emails are being answered, if feedback is given when promised) |
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2) Are we fulfilling
the terms of collection and delivery? |
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Yes
No
Regular
Hardly
Do not use |
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(Consider the convenience
and quickness in the entire process, from the collection to delivery) |
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3) Does QP AIR regards
your billing requirements satisfactory? |
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Yes
No
Regular
Hardly
Do not use |
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(Does our team of Customer
Service understand your requests?)
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4) Does our operations
staff (service, pick up, delivery of materials) attend you well? |
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Yes
No
Regular
Hardly
Do not use |
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(Consider the quality of
the service, personal presentation, uniforms, sympathy and willingness
to help) |
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5) Is the feedback
given by our attendants satisfactory? |
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Yes
No
Regular
Hardly
Do not use |
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(Consider the quantity,
quality and relevance of the information) |
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We appreciate
if you could, briefly, give your opinion by answering the following
questions: |
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6) What bothers
you the most in QP AIR? |
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7) What is the best
in QP AIR? |
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8) What would you
suggest to our CEO in order to improve our services? |
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9) Would you recommend
QP AIR to a company of your trust? Give us a grade from 1 to 10. |
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10) Any comments,
observations, suggestions, complements, please use the space bellow.
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